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Workshop will be held from Jul,11/2018 till Jul,14/2018.Programme of the Conference and Workshop
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DescriptionWhile industries and corporations have acknowledged the importance of Web 2.0 and started integrating Web 2.0 in their business processes, they have made only limited contributions to the burgeoning knowledge in Web 3.0. Over the last decade, various technologies have moved to the qualitatively new phase of development. Mobile wireless communications, new data collection, new data retrieval and new data processing techniques have been introduced together with a cloud approach to storing data. All of that with the Internet of Everything paradigm and customer-centric approach formed a new concept of the Smart Services. Smart Commerce is one of the definitions of Web 3.0, bringing new approaches to e-business. Smart Services concept means that soon we might have fully globalized services that would allow business to transform according to a new step of globalization considering customer-centric approach and digital economy based on data.ITSS2018 is an international workshop on advances in theory, applications and different approaches to using IoT and Smart Services. This workshop is about business transformation due to digital economy implementation and about new types of services and innovative business models stemming from the high impact of IoT and data-based services as the next step in globalization including new strategy and recommendations on Collaborative Economy in 2016 by the European Commission. The workshop will also include discussions on relevant topics of Big Data and Big Data Analytics (related to information understanding and new business models).GoalsThe aim of the workshop is to encourage activities in the field of Collaborative Economy (based on Smart Services and the Internet of Things) and to bring together worldwide researchers with an interest in digital economy as well. Unlike the conventional conferences, this workshop will mainly discuss and explore theoretical and practical problems raised by the participants. Especially, we provide enough discussion parses for understanding the importance of sustainability and the relationships between the Computer science and Management science.HistoryIn 2013 there was first International workshop on Web 3.0 and Smart Commerce organized by Dr. Svetlana Maltseva and Dr. Mikhail Komarov during the CBI-2013 in Vienna, Austria. There were several panel presentations and 8 submissions received. During the Workshop session there were presentations made also by remote participants from the UK, US and Russia who were not able to participate due to the health and personal issues. There were 18 people who attended the workshop. As an outcome of the workshop all participants agreed that the topic of the workshop is up to date and different approaches of data protection issues, services-development, data and big data analytics issues as well as the Internet of Things should be covered during the next CBI-2014 conference. In 2014 there was W3SC workshop organized in Geneva, Switzerland. There were 9 presentations (several panel presentations and 6 papers presentations, there was also one poster received from the PhD student). Presentations were made by authors from Canada, Russia, Singapore and Finland. There were approximately 16 people who attended the workshop. As a result of the workshop all the participants agreed on these: “Smart Commerce is multidisciplinary concept including information and organization aspects. Its implementation includes strategies for organization structure, processes, staff, rewards system, information management. Smart Commerce is a result of development of e-commerce technologies and tools and their integration with ERP and CRM systems. Customer centricity paradigm is the main part of Smart Commerce concept. From the information point of view the base for smart Commerce are Big Data technologies and new models of Internet (IoT, IoS, IoK). Smarter Commerce means different stages in achievement of Smart Commerce. And at the same time – it is a stage in achievement of customer centricity.Further steps in forming Smart Commerce Body of Knowledge should be done in following directions:• Consideration data as an enterprise information assets.• New models of customer decision making process.• Recommendations and models for transition to a customer centric strategy.• Big Data tools and technologies: data collection, storage, forwarding and processing, analytics, optimized data supply chain, integration of data supply chain with apps’ business processes.• Refinement of old and developing of new business models.• Analysis of case studies from general to tailored and vice versa.• Study of the modern social media behavior, influence of modern social media on customer’s behavior and expectations.”In 2015 there was 3rd W3SC workshop organized in Lisboa, Portugal within CBI-2015. There were 7 presentations made (panel presentation of results from the previous workshops and about general trends for 2015, and 6 papers presentations). Presentations were made by authors from Russia, Singapore, Finland and Netherlands. There were 16 people who attended the workshop. As a result of the workshop participants agreed on previous achievements about Smart Commerce Body of Knowledge. They wanted to emphasize that there should be arranged R&D on templates development for smart processes and Smart Commerce should be based on it with the guidelines for the companies and case studies of how it should be implemented. Smart commerce is based on smart processes, which are data-driven and data-adaptive. Data-driven smart processes and influence on Smart commerce, evolution of Smart commerce implementation in different businesses, customer-centricity aspects, ontologies were discussed in 2016 during the CBI-2016 in Paris, France. There were 6 attendees and 4 presentations were made during the workshop (mainly due to the beginning of the study year at the universities of potential participants who wanted to come to attend the workshop). In 2018, due to the high impact of the processes related to Collaborative Economy principles, digital economy there was a decision to move from Web 3.0 and Smart Commerce to the Internet of Things and Smart Services together with data-driven smart processes. All these topics will be discussed during the workshop within CBI-2018.Long term desire/plan of the workshop of continued co-location with the CBI conferenceWorkshop organizers do hope that the International workshop on the Internet of Things and Smart Services will be annual with the CBI conference and will be good place for discussion of theoretical and practical problems raised by participants, which would lead to new collaborations and research activities.The topics of the workshop are:
FormatDuration of the workshop: half day.There will be 2-3 panel presentations on main aspects of the Internet of Things (IoT) and Smart Services impact on modern business processes and business transformation, at the same time there will be call for papers. All received papers will be structured according to the panel presentations, after each presentation there should be discussion on mentioned topic with short resolution at the end. We do not exclude the option to invite an internationally known scholar in IoT and Smart Services to deliver a keynote.Organizers also would like to have possibility to allow some (1-2) of the authors participate at the workshop remotely via Skype.Authors are invited to submit original, unpublished research papers that are not being considered in another forum. Manuscripts will be from 4 to 8 pages and should be submitted in the IEEE format. Papers redirected from the main conference will be also considered by the program committee of the workshop.Proceedings will be published as a general CBI workshop proceedings with CBI.PublicityInformation about the workshop will also be delivered during the Focus Group meeting on Innovations and Standard of the ITU, also information will be sent to the participants of the Internet governance forum (IGF) and workshops which were organized during the forum in 2013-2017 on technological and legal aspects of the Internet governance and the Internet of Services and the Internet of Things. There are also partners focused on Web 3.0, e-commerce and Business Informatics in Austria, Germany, Finland, UK, Hong Kong, USA and Netherlands to whom information will be sent. Information will be published at the National Research University Higher School of Economics’ web site and it will be sent via e-mail to all (approx. 200) partners.Potential participantsPotential participants in the workshop are academic researchers and practitioners in Business Informatics area, who focused on IoT and Smart Services research and implementation.OrganizersDr. Svetlana V. Maltseva, Head of the School of Business Informatics, National Research University Higher School of Economics, Moscow, Russia105187, Russia, Moscow, Kirpichnaya street, firstname.lastname@example.org
Dr. Svetlana Maltseva has many years of experience in e-commerce and e-business. Main research areas are social networks and social computing, e-commerce and e-business, Web 3.0, Smart Commerce, innovations in IT. Dr. Maltseva is a member of the Focus Group: Bridging the Gap from innovation to standard of the ITU, one of the organizers of the annual Big Data Science Forum (2012), co-chair of the organizing committee of the Workshops on technological and legal aspects of the internet governance at the Internet governance forum by the UN (IGF-2012,IGF-2012,IGF-2014, IGF-2015). Dr. Maltseva was awarded with IBM Academic Award in 2013. Dr. Svetlana Maltseva is a programme director (MSc in Big Data Systems).Dr. Dr. Mikhail M. Komarov, Deputy head of the School of Business Informatics for the international relations, National Research University Higher School of Economics, Moscow, Russia105187, Russia, Moscow, Kirpichnaya street, email@example.com
Dr. Dr. Mikhail Komarov is a programme director (MSc in E-business). Dr. Dr. Mikhail Komarov has main research interests in web of things, Web 3.0, Internet of Things, wireless sensor networks and innovations in IT. He participated at several international research projects considering Internet of Things and Web 3.0. He was organizer of the Summer School on E-commerce and E-business in Hong Kong in 2012, and organizer of the Summer School on E-commerce and E-Business in Israel in 2013. He is a member of American academy of project management and Institute of E-commerce Consultants. Dr. Dr. Komarov was organizer of the Workshop on Internet of Services for the displaced people during the Internet Governance Forum by the UN (IGF-2013) and also he is a member of the Dynamic coalition on Internet of Things and was a panelist of the Dynamic coalition meeting workshop during the IGF-2013. He is panelist and confirmed expert in Internet Governance by the UN during the Internet Governance Forum (IGF-2014, IGF-2015, IGF-2016). Dr. Dr. Komarov is also one of the experts on Internet Economy sessions and seminars organized with the support of OECD. He is also interested in mobile applications development and Smart Commerce solutions. Dr. Dr. Komarov was invited as the key expert for the World Economic Forum (from Russia) and for the World Bank Digital Economy programme discussions.Programme committeeDr. Svetlana V. Maltseva, Head of the School of Business Informatics, National Research UniversityHigher School of Economics, Moscow, RussiaDr. Dr. Mikhail M. Komarov, Deputy head of the School of Business Informatics for theinternational relations, National Research University Higher School of Economics, Moscow, RussiaDr. Jiri Hosek, Associate Professor at the Faculty of Electrical Engineering and Communication,Brno University of Technology, Czech Republic.Dr. Yevgeni Koucheryavy, Full Professor at the Department of Communications Engineering at theTampere University of Technology (TUT), Finland